Answers to your most pressing questions

General

When are you open?
Please contact for hours.

When are my estimated tax payments due? What about Forms 1120S and 1065?
You can find a complete list of annual deadlines by clicking here.

tax returns

How can I get a transcript of my tax return?
Visit this page to request a transcript from the IRS online or by mail. You may also visit an IRS Taxpayer Assistance Center to request a transcript in person. Click here to find your nearest assistance center; many of our clients visit the office at 7180 N 9th Ave in Pensacola.

Where is my tax refund?
Use the IRS “Where’s My Refund?” tool to find up-to-date information about the status of your refund. You can access the tool by clicking here.

How do I pay my taxes when they’re due?
We will provide you with a 1040-V and the corresponding mailing address. Simply mail the 1040-V with a check payable to the United States Treasury.

I want to make an appointment to talk about my taxes. What should I bring?
Please complete the New Client Info Packet or Returning Client Info Packet ahead of your appointment if possible; if you plan to complete this paperwork in our office, we ask that you arrive at least 15 minutes early. Bring supporting documentation for your return such as W-2s, 1099s, etc. If you’re a new client, bring social security cards for all persons listed on the return. Finally, you should bring government-issued photo identification such as a driver’s license.

How will you charge for my tax return?
We calculate a price for each return based on the number and complexity of forms we prepare.

Secure file pro

How do I get to my client portal to access my taxes?
Click here to visit the login page.

Can you just email a copy of my taxes?
For security reasons, we strongly prefer not to send your personal information through email. Secure File Pro is a much safer way to provide access to your documents.

How can I use my portal to send you my tax information?
Begin by logging in to your SecureFilePro portal (if you are a new client, we can create this for you with your name and social security number). Simply upload supporting documentation to your client portal using the “Upload” button in the “To Preparer” section of your files page. Supporting documentation includes documents such as W-2s and 1099s. Also be sure to complete the New Client Info Packet or Returning Client Info Packet.

I forgot the password and/or username for my portal. What should I do?
Click “Forgot username or password” on the login screen. We are not able to reset passwords or usernames on your behalf.

Can I list more than one email address for my client portal?
Unfortunately, Secure File Pro only allows one email address per portal account. We use the primary taxpayer email on file at our office. However, you may download documents from the portal and distribute them as needed.

payroll

My normal payroll date falls on a major holiday. What should I do?
We plan accordingly when holidays interfere with payroll schedules. You can expect to hear from us if any action is needed on your part.

I just hired a new employee. What information do you need to add them to payroll?
Please send a completed W-4, I-9, and a copy of a government-issued photo ID. We will also need direct deposit information if applicable.

Where should I send payroll information?
All payroll clients should email information to payroll@gulfcoastaccounting.com.

IRS

How do I contact the IRS?
Click here for a list of IRS telephone numbers and other relevant information. You may also visit an IRS Taxpayer Assistance Center in person. Click here to find your nearest assistance center; many of our clients visit the office at 7180 N 9th Ave in Pensacola.

Will you contact the IRS for me?
We can assist you with contacting the IRS for things like back taxes owed, liens, levies, seizures, garnishments, IRS payment plans, and more. Billing for this services begins at $125/hour and increases depending on the complexity of the request.

I received a letter from the IRS. What should I do now?
We can help you to better understand your letter, but first we will need to see it. We recommend that you scan the letter or take a clear picture of it and send it to one of our offices.

What should I do if the IRS calls me and says I owe money?
The IRS will never call you to collect payment. This is most certainly a scam. We suggest you report scam calls to the Federal Trade Commission.